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The personal data you post, are used exclusively for contacting you for any reservation in our hotel, are not shared with third parties, are not used for any other purpose. You can change them either by sending mail to info@asterisvillage.gr or by yourself from the account settings after you have logged in.

Privacy Policy

Your personal data are protected in accordance with applicable laws and regulations

RELEVANT LEGISLATION


The www.asterisvillage.gr website is designed to comply with the privacy of users, with all applicable laws and regulations. We are committed to the protection of your personal data and do not distribute to any third person, organization, company any information relating to users.

DATA AND INFORMATION COLLECTED


The personal information that our site system collects includes: Name, surname, email address, telephone and home address, credit card details (card type, credit card number, name on the card, expiration date and security code), visitor data such as arrival and departure dates, any special requests, comments on service preferences (including room, facility, or other services preferences), information that you provide about your ads preferences, when participating in surveys, competitions, and promotions.

What rights do you have in your data?

1. Export - Portability

If you have an account on this site, you can request to receive an export file of personal data we hold for you, including any data you have provided to us. For the request to export your data, you should send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. from the email that you have stated in the posting of your comment or registration.

2. Delete Items

You may also ask to delete the personal data we hold for you. This does not include data that we are required to keep for administrative, legal or security reasons. In order to delete your data, you should send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. or from the newsletter, by email, which you have stated during your registration.

Aims of Processing

We use your personal data for the following purposes:

A. Reservations: We use your personal information to complete and provide your online booking.

B. Customer Service: We use personal data to provide customer service.

C. Marketing Actions: We may also use your information for marketing actions as permitted by law. In cases where we use your personal information for direct marketing purposes, such as promotional newsletters and promotional communications for new products and services or other offers that we believe may be of interest to you, we also include a delete link that you can use if you do not wish to you receive such messages from us in the future.

D. Other Communications: There may be times when we can contact you by email, mail, phone or text message, depending on the contact information you have shared with us. This can be done for a variety of reasons:

a. We may need to respond to and manage requests you have submitted.

b. If you have not completed your reservation online, we may send you a reminder email to continue your reservation. We believe that this extra service is useful as it allows you to continue your reservation without having to reopen the accommodation or fill in all your booking details from scratch.

c. When using our services, we may send you a questionnaire or invite you to write feedback about your experience from our website. We believe that this additional service is useful for you as well as for us, since on the basis of your feedback we will be able to improve our website.

E. Security: fraud detection and prevention: we use the information, which may include personal data, to prevent fraud and other illegal activities. We also use this information to investigate and detect cases of fraud. We can also use personal data for risk assessment and security purposes, including user authentication. For these purposes, personal data may be shared with third parties, such as law enforcement authorities, as allowed by applicable law, and external consultants.

F. Legal Procedures and Compliance: In some cases, we need to use the information provided, which may include personal data, for managing and resolving legal disputes or complaints, for regulatory inquiries and compliance, or for the implementation of the agreement or to comply with legitimate requests from law enforcement authorities to the extent required by law. If we use automated means of processing personal data that have legal effects or which have a significant effect on you, we will take appropriate steps to protect your rights and freedoms, including the right to human intervention.

G. Competent Authorities: We disclose personal data to law enforcement authorities and other government authorities to the extent required by law or is strictly necessary to prevent, detect or prosecute criminal offenses and fraud. Multimedia If you are uploading images to the site, you should avoid uploading images with built-in location data (EXIF GPS). Site visitors can download and export any site data from images to the site.

CONTACT BY FORM


If you choose to contact us using a contact form or a link to our email, none of the data you provide will be stored from this site or transferred or processed by any third party data processor. These data will be emailed to us through the Simple Mail Transfer Protocol (SMTP) in the administrator's personal email. Our SMTP servers are protected by the latest TLS security protocol (sometimes known as SSL), meaning that email content is encrypted before it is sent over the Internet. The content of the email is decrypted by our local computers and devices.

USE COOKIES


In order to ensure the proper functioning of the site, sometimes we place small data files on your computer, the so-called "cookies". You can read more about the cookies used on our site and for what reasons they are used HERE

SOCIAL NETWORKS


It may be possible within our Web Page to be offered the ability to share in Social Networks and other related tools that allow you to share your actions within the Site with other applications, websites or mass media, and vice versa. Using such features allows you to share information with your friends or the general public, depending on the settings you have defined in your personal profile. Please refer to the privacy policies of these social networking services for more information on how your data is handled.

CHANGES IN THE PRESENT POLICY


Asteris Village reserves the right to change or modify the Privacy Policy at any time without notice from users / members. Such changes, modifications, additions or deletions to the Privacy Policy will enter into force immediately, that is, by posting them on the Site. Any use of the Site following such change or modification will be deemed to be acceptance by the user / member of the changes, modifications, additions or deletions.

LIMITATION OF LIABILITY


Asteris Village does not guarantee or assume any responsibility for the accuracy and correctness of the information received by the user through its site nor for the delay or inability to use its site or for any errors in the transfer of data or information ( file destruction, virus storage, data theft, etc.). The site may include "links" to other web sites for which it has no responsibility for both their content and the Terms of Privacy that they follow. As well as the content and services of other websites to which it refers through other links or banner ads.